Terms of Service


By using the Viral Insight web site (“Service” or “Software”) you are agreeing to be bound by the following terms and conditions (“Terms of Service”).

We reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Software after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at: https://Viral Insight/tos/

Violation of any of the terms below will result in the termination of your Account. You agree to use the Software at your own risk.

Account terms

You must be 13 years or older to use this Software. If you are less than 18 years of age, you cannot use the Viral Insight Product without the consent of your parent or guardian, who agrees, on your behalf, that you will comply with the Terms of Service.

You must be a human. Accounts registered by “bots” or other automated methods are not permitted.

You must provide your a valid email address, and any other information requested in order to complete the signup process.

You are responsible for maintaining the security of your account and password. We cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have accounts under your account).

You may not use the Software for any illegal or unauthorized purpose. You must not, in the use of the Software, violate any laws in your jurisdiction (including but not limited to copyright laws).

Payment, Refunds, Upgrading and Downgrading Terms

A valid PayPal account is required for paying accounts.

The Software is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.

For any upgrade or downgrade in plan level, your PayPal account that you provided will automatically be charged the new rate on your next billing cycle.

Downgrading your Service may cause the loss of Content, features, or capacity of your Account. We do not accept any liability for such loss.

Cancellation and Termination

You are solely responsible for properly cancelling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on provided cancellation link within your account.

If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.

Viral Insight, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Software, or any other Viral Insight service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. Viral Insight reserves the right to refuse service to anyone for any reason at any time.

Modifications to the Service and Prices

Viral Insight reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.

Prices of all Services, including but not limited to monthly subscription plan fees to the Software, are subject to change. Such notice may be provided at any time by posting the changes to the Viral Insight (Viral Insight) or the Software itself.

Viral Insight shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.


To be able to use the Viral Insight Product and additional Modules or Services (the “Product”, “Viral Insight products and services”, “Viral Insight”), to request technical support for those applications and participating in blogs and forums that we provide, You must create an Account on the Viral Insight Site by submitting certain requested information, which may include individual and/or company name, date of birth, e-mail address, physical address, credit card and other payment information. Registration requires a valid e-mail address and payment information for subscription services and other notices.

The Viral Insight Account is necessary for activation of the Product. You need to use your login credentials – email address and password – to login into our application and avail the services. However, we will never ask for your password and we will not use your credentials without your permission. Viral Insight does not share your credentials with third-parties.

You warrant that you are the legal owner of the device and you have all the legal rights to create your account.

You must accept and allow any permissions required by the supported Social Media Platforms to use the Viral Insight Product.

You are responsible for maintaining the security of all your Social Media accounts and passwords. Viral Insight cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

You are responsible for all Content posted and activity that occurs using the Viral Insight Product.

You are responsible for any hardware or software required to use Viral Insight Product.

Please acknowledge that connecting your Social Media accounts to Viral Insight, and taking into consideration the security policies and rules selected by you, You may experience malfunction in the posting or sharing of your content on the supported Social Media Networks: in some cases your account may be banned by the Social Networks, your content may be posted on different hours, pages or groups than those selected, some posts may be lost. Viral Insight shall not be held responsible for any damages resulting from your failure to comply with the Social Networks’ terms and services or from any activity that occurs after using the Viral Insight Product. Viral Insight shall not be held responsible for the Viral Insight Product malfunction due to Social Networking websites changes or synchronization issues. Viral Insight will make the necessary updates for the Viral Insight Product to function properly and will assure synchronization with due diligence for all the supported Social Media Networks.

The Viral Insight Product was created for convenience of promoting your product, brand or service via Social Media Networking Sites supported by Viral Insight. We do not encourage spamming or violation of any of these Social Network user’s rights or rules set by the networks.

Viral Insight is not affiliated with any Social Networking site or any other third party sites in any way. User behavior such as liking, following or commenting on your posts or your social accounts cannot be predicted and therefore cannot be controlled. The actual number of likes or followers you get solely depends on the quality of the content you share. We strongly recommend that you explore the Viral Insight application during the free 7 days trial before making the decision to continue using the product. After the Trial period ends, no refund claims will be entertained if your profile had been active and there have been no technical glitches that prevented proper usage of the application.

The time of voluntary inactivity – if you choose to not use Viral Insight for a specific period – shall not be compensated. This License Agreement is a legal agreement between You (either an individual or a legal person) and Viral Insight for use of Viral Insight’s software product identified above, which includes software and services for your device, and may include associated media, printed materials, and “online” or electronic documentation (hereafter designated as “Viral Insight Product”), all of which are protected by international copyright laws and international treaties. By using the Viral Insight Product, you agree to be bound by the terms of this Agreement.


All rights, titles and interest in and to Viral Insight and all copyright rights in and to Viral Insight (including but not limited to any code, images, photographs, logos, animations, video, audio, music, text, and “applets” incorporated into Viral Insight), the accompanying printed materials, and any copies of Viral Insight are owned by Viral Insight, with the understanding that rights, titles and interest in and to certain third party software identified in the accompanying Third-Party License Terms are owned by their respective owners. Viral Insight is protected by copyright laws and international treaty provisions. Therefore, you must treat Viral Insight like any other copyrighted material. You may not copy the printed materials accompanying Viral Insight. You must produce and include all copyright notices in their original form for all copies created irrespective of the media or form in which Viral Insight exists. You may not sub-license, rent, sell, lease or share the Viral Insight license. You may not reverse engineer, disassemble, create derivative works, modify, translate, or make any attempt to discover the source code for Viral Insight, except as and only to the extent explicitly permitted by the licensing terms, identified in the accompanying Third-Party License Terms, governing use of the third party software.


Certain technical support features may be offered by Viral Insight for the license term of the Viral Insight Product and may include emailing with a technical support consultant and/or assistance from a technical support consultant via remote access. If such features are offered and You choose to access such Technical Support it shall be governed by the following conditions: Any such Technical Support shall be provided in Viral Insight’s sole discretion without any guarantee or warranty of any kind. It is solely Your responsibility to complete a backup of all Your existing data, software, and programs before receiving any Technical Support. In the course of providing the Technical Support, Viral Insight may determine that the technical issue is beyond the scope of the Technical Support. Viral Insight reserves the right to refuse, suspend or terminate any of the Technical Support in its sole discretion.


Anyone using, testing, or evaluating Viral Insight bears all risk to the quality and performance of Viral Insight. In no event shall Viral Insight be liable for any damages of any kind, including, without limitation, direct or indirect damages arising out of the use, performance, or delivery of Viral Insight, even if Viral Insight has been advised of the existence or possibility of such damages. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO CASE SHALL Viral Insight’s LIABILITY EXCEED THE PURCHASE PRICE PAID BY YOU FOR Viral Insight. The disclaimers and limitations set forth above will apply regardless of whether you accept to use, evaluate, or test Viral Insight. Viral Insight may send you legal notices and other communications about the Software and Maintenance subscription services or our use of the information you provide us (“Communications”). Viral Insight will send Communications via in-product notices or via email to the primary user’s registered email address, or will post Communications on its Sites. By accepting this Agreement, you consent to receive all Communications through these electronic means only and acknowledge and demonstrate that you can access Communications on Sites.

General Conditions

Your use of the Software is at your sole risk. The Software is provided on an “as is” and “as available” basis. Technical support is only provided to paying account holders and is only available via support form.

You understand that Viral Insight uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Software. You must not modify, adapt or hack the Software or modify another website so as to falsely imply that it is associated with the Software, Viral Insight, or any other Viral Insight service. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Software, use of the Software, or access to the Software without the express written permission by Viral Insight. We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Viral Insight customer, employee, member, or officer will result in immediate account termination. You understand that the technical processing and transmission of the Software, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Viral Insight  does not warrant that (i) the Software will meet your specific requirements, (ii) the Software will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Software will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the Software will meet your expectations, and (v) any errors in the Software will be corrected. You expressly understand and agree that Viral Insight shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Viral Insight has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Software; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the Software; (v) or any other matter relating to the Software. The failure of Viral Insight to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Viral Insight and govern your use of the Software, superseding any prior agreements between you and Viral Insight (including, but not limited to, any prior versions of the Terms of Service). Questions about the Terms of Service should be sent via the contact form. You will NOT use Viral Insight for any spam, botting and harassment. Viral Insight will not perform any spam, botting and harassment. All requests to perform any actions like this may result in blocking your account. We do NOT give support to anyone who wants to use our Software to perform any kind of spam or commit other crimes. It is your sole responsibility to comply with each social platform’s rules and any legislation that you are subject to. You use Viral Insight at your own risk. We are not responsible for your actions and their consequences. We are not to blame if your accounts are banned for any reason. You agree that upon purchasing our Software, that you clearly understand and agree what you are purchasing and will not file a fraudulent dispute via PayPal or perform a chargeback. We reserve the right to modify, suspend or withdraw the whole or any part of our service or any of its content at any time without notice and without incurring any liability. It is your sole responsibility to check whether the Terms have changed.